Camber — operated by Just Cause Insurance Services, LLC
Terms of Service
Last updated November 7, 2026
Camber is software operated by Just Cause Insurance Services, LLC (“JCIS”) for employers that JCIS serves as benefits broker, and for their employees. There are two sets of terms: one for the employer, and one for each employee who uses the employee portal.
Employer terms
Version 2026-11-07.v11
CAMBER PLATFORM TERMS OF SERVICE (EMPLOYER)
1. The Platform. Just Cause Insurance Services, LLC (“JCIS”) provides a web-based benefits administration,
HR, and payroll-calculation platform (the “Platform”) to employers for which
JCIS serves as benefits broker. Employer receives a non-exclusive,
non-transferable right to use the Platform for its internal business purposes
during the service term.
2. No Charge. JCIS provides the Platform as part of its brokerage services to
Employer, at no separate charge. JCIS will not introduce any charge for the
Platform without at least SIXTY (60) DAYS' prior written notice to Employer;
if Employer does not wish to pay it, Employer may terminate under section 6
before it takes effect and export its data.
3. Employer Data. Employer retains ownership of its data. Employer grants
JCIS the right to process employer and employee data to operate the
Platform, comply with law, and — where separately consented — assist
employees with marketplace coverage. JCIS maintains administrative,
technical, and physical safeguards appropriate to the sensitivity of the
data.
4. Accuracy; No Advice. Employer is responsible for the accuracy of the data
it enters. The Platform's outputs (including payroll calculations, ACA
determinations, and compliance reminders) are informational tools, not legal,
tax, or accounting advice.
5. Acceptable Use. Employer will not misuse the Platform, attempt to access
other tenants' data, or use the Platform to violate any law, including
employment, privacy, and electronic-communications laws.
6. Term; Termination. Either party may terminate with 30 days' written
notice. JCIS may suspend access for material breach. Employer may export its
data for 60 days after termination.
7. Disclaimers; Liability. THE PLATFORM IS PROVIDED “AS IS.” TO THE MAXIMUM
EXTENT PERMITTED BY LAW, JCIS'S AGGREGATE LIABILITY IS LIMITED TO THE FEES
PAID BY EMPLOYER IN THE 12 MONTHS PRECEDING THE CLAIM (OR $100 FOR NO-FEE
ACCOUNTS), AND NEITHER PARTY IS LIABLE FOR INDIRECT OR CONSEQUENTIAL
DAMAGES.
8. Account Security; Multi-Factor Authentication. Employer and its users are
responsible for safeguarding their login credentials and for enabling
multi-factor authentication (MFA), which JCIS makes available to every
account at no charge. TO THE MAXIMUM EXTENT PERMITTED BY LAW, JCIS IS NOT
RESPONSIBLE OR LIABLE FOR ANY UNAUTHORIZED ACCESS, ACCOUNT COMPROMISE, DATA
DISCLOSURE, OR RESULTING LOSS OR DAMAGE ARISING FROM AN ACCOUNT FOR WHICH MFA
WAS AVAILABLE BUT NOT ENABLED.
9. COBRA and Compliance Notices. Where the Platform generates COBRA
continuation-coverage notices (including the General/Initial Notice of COBRA
Rights) or other benefits-compliance notices, it does so solely as a
document-preparation tool for Employer's use. Employer is the plan
administrator responsible for these notices. JCIS does not act as
Employer's COBRA administrator, third-party administrator, or plan
administrator; does not mail, deliver, or transmit any such notice; and is
not responsible for whether, when, how, or to whom any notice is delivered,
for the accuracy or completeness of the data Employer enters, or for
Employer's compliance with COBRA, ERISA, the Internal Revenue Code, or any
other law. Employer is solely responsible for reviewing each generated
notice, delivering it to the required recipients within the applicable
deadlines, and retaining proof of delivery. Generated notices are
informational document templates, not legal advice.
10. Employee Initial-Load Onboarding. Employees Employer adds to the Platform
complete an initial-load onboarding before their record is fully active. This
onboarding establishes the employee's sign-in credentials (and, where Employer uses
the Platform's time-keeping, their clock-in credentials) and requires the
employee to review and confirm the personal, dependent, and tax-withholding
information Employer loaded on their behalf. Where Employer provides a
temporary email address for an employee (for example, because a durable
personal or work address is not yet available), Employer is solely
responsible for that temporary mailbox and for ensuring the intended employee
— and only that employee — has access to it; JCIS sends the onboarding
invitation to that address until it expires, after which the invitation and
login move to the employee's work or personal email. Employer is responsible
for the accuracy of the data it loads and for the employee's completion of
this onboarding.
11. Employee Account Activation. When Employer's implementation is complete,
JCIS will email each of Employer's employees an invitation to activate
employee self-service. JCIS sends that invitation to the employee's work
email address where one is on file, and otherwise to the personal email
address on file. Employer is responsible for the accuracy of the addresses it
provides and for telling its workforce to expect the invitation.
Activation requires the employee to (a) set their own credentials, (b) review
and CONFIRM that the personal, employment, dependent, and tax information
loaded into the Platform is correct, and (c) complete the consumer consent and
authorization required before JCIS may assist that individual with an
enrollment through the Federally-facilitated Marketplace, including consent to
obtain and use the information needed to determine eligibility for Marketplace
coverage and any premium tax credit.
An employee may decline the Marketplace consent and still use the Platform for
every other purpose; declining only means JCIS will not assist that person
with a Marketplace enrollment. Employees confirm their own records, but
Employer remains responsible for correcting any information an employee
reports as wrong.
12. General. These terms are governed by the laws of the State of Texas.
JCIS may update these terms with notice; continued use after the effective
date constitutes acceptance of the updated version.
Employee terms
Version 2026-11-05.v4
CAMBER PLATFORM TERMS OF SERVICE (EMPLOYEE)
By creating an account you agree that: (a) Just Cause Insurance Services, LLC (“JCIS”) provides your employer
a benefits/HR platform and provides you a personal portal to view and manage
your own information; (b) you will keep your login credentials confidential
and the information you enter accurate, and where multi-factor authentication
is available for your account you are responsible for enabling it — to the
maximum extent permitted by law JCIS is not responsible for unauthorized
access or losses arising from a compromised account for which available
security features were not used; (c) information shown in the portal
(including pay estimates, benefit costs, and eligibility screens) is
informational and not legal, tax, or medical advice; (d) JCIS processes
your information to operate the portal for you and your employer and as
described in the Camber privacy notice; and (e) JCIS may update these
terms with notice, and your continued use after the effective date is
acceptance of the updated version. You may close your account at any time;
records your employer is required to retain will be kept per its retention
obligations.
Términos para empleados (español)
Version 2026-11-05.v4
TÉRMINOS DE SERVICIO DE LA PLATAFORMA CAMBER (EMPLEADO)
Al crear una cuenta, usted acepta que: (a) Just Cause Insurance Services, LLC (“JCIS”) proporciona a su
empleador una plataforma de beneficios y recursos humanos y le proporciona a
usted un portal personal para ver y administrar su propia información; (b)
usted mantendrá confidenciales sus credenciales de acceso y exacta la
información que ingrese, y, cuando la autenticación de múltiples factores
esté disponible para su cuenta, usted es responsable de activarla — en la
máxima medida permitida por la ley, JCIS no es responsable del acceso no
autorizado ni de las pérdidas derivadas de una cuenta comprometida en la que
no se usaron las funciones de seguridad disponibles; (c) la información que
se muestra en el portal (incluidas las estimaciones de pago, los costos de
beneficios y las pantallas de elegibilidad) es informativa y no constituye
asesoramiento legal, fiscal ni médico; (d) JCIS procesa su información para
operar el portal para usted y su empleador y según se describe en el aviso de
privacidad de Camber; y (e) JCIS puede actualizar estos términos con previo
aviso, y su uso continuado después de la fecha de entrada en vigor constituye
la aceptación de la versión actualizada. Usted puede cerrar su cuenta en
cualquier momento; los registros que su empleador esté obligado a conservar
se mantendrán conforme a sus obligaciones de retención.
Questions
Just Cause Insurance Services, LLC
9987 Agena Ln, El Paso, TX 79924
Phone: (915) 329-4298
Email: support@camberbenefits.com
9987 Agena Ln, El Paso, TX 79924
Phone: (915) 329-4298
Email: support@camberbenefits.com